Privacy Policy

Privacy Policy

Introduction

Welcome to https://littleton-bilingual-therapy.denvermentalhealthcare.com (hereinafter referred to as “Littleton Bilingual Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessible via links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review these policies before providing any personal information.

Processing Activities

This Policy governs your interactions with us when:

  1. You sign up as an authorized user for our applications or services.
  2. You visit our websites linked to this Privacy Statement.
  3. You communicate with us through newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data from users, which may include:

  • Account Information: This includes user names, passwords, and account settings.
  • Payment Information: Details related to payment methods for services or products.
  • Financial Information: Transaction records and billing addresses.
  • Purchase Information: Products or services bought, sale dates, and quantities.
  • Mobile Device Identifiers: Unique device identifiers and mobile app data.
  • Location Data: Geolocation information from your devices when using our location-based services.
  • Feedback: Responses to surveys, reviews, and comments.
  • Social Media Information: Publicly available data from social media platforms (if linked or shared).
  • Product Information: Details about products or services you show interest in or purchase.

We collect this data through various means: user input forms, account settings, browsing interactions, analytics tools, and third-party partners who provide us with aggregated or de-identified data.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that enable us to:

  • Strictly Necessary: Ensure basic functions of our website work, such as login sessions.
  • Preference: Remember user preferences and settings.
  • Analytics: Collect statistics about how visitors use our site, helping us improve its performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The duration for which we retain personal data depends on the purpose of collection and legal requirements:

  • We keep your data as long as necessary for the fulfillment of the purposes for which it was collected.
  • Once these purposes are no longer applicable, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or store personal information from such individuals.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: The ability to correct or update inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): The option to delete your personal data from our records.
  • Restriction: Limiting the processing of your data in certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right not to be subjected to automated individual decision-making that significantly affects you.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer via the contact details provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy, your data, or to exercise your rights:

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing Littleton Bilingual Therapy.